We also repair & restore Hospitime surgical instruments to Original Quality.
Hospitime Repair Services: +91-11-4223-0205
Repair Status / Inquiries: [email protected]
How to send surgical instruments to Hospitime for repair:
SHIP YOUR INSTRUMENTS TO: / Simply send the item(s) to:
Hospitime India
Attn: Repair Department
BM-32 East, Shalimar Bagh
Delhi-110088 (D.L)
India
All products must be decontaminated before returning
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Duration of Repair / Replacement
Free Repair / Replacement – 60 days from the date of return of Instruments / Chargeable Repair – 60 days from the date of approval of the Repair Cost.
How to send an instrument to Hospitime:
- There is no authorization number required. Simply send the item(s) to:
Hospitime India
BM-32 East, Shalimar Bagh,
New Delhi-110088
India
- Clean and sterilize instruments before returning.
- Carefully pack instruments to prevent damage during shipping.
- Include a description of the problem, along with a copy of your Purchase Order.
- Be sure to include your name and contact information (phone, e-mail, etc.).
- Repair services will not be conducted until approval is received.
- Please provide an address for return shipment (no P.O. boxes).
- Shipping insurance must be requested in writing.
Shipping & Handling Charges:
- Any import /export duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the customer. Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
- International Orders may require additional processing time.
- Customer is responsible for all back and forth shipping and brokerage charges for returns or exchanges.
- International shipments should be marked as a “Merchandise Return” with a carrier that does not levy brokerage fees. Customer is responsible for any applicable brokerage or customs charges.
- Any items shipped COD or having additional brokerage fees that are charged to Hospitime upon delivery will be rejected.